Frequently Asked Questions
Ordering, quotes, delivery, documents and payments.
How do I place an order?
Send your requirement through the Request a Quote form. We will respond with availability and terms. Orders are confirmed against a written quotation or order confirmation.
How long does it take to receive a quotation?
We respond to quote requests as soon as we can. Include your product, quantity and delivery location to help us respond quickly.
Is there a minimum order quantity?
Quantities depend on the product. State the quantity you need in the quote form and we will confirm what is possible.
Which locations do you deliver to?
Delivery depends on the product and the location. Enter your delivery location in the quote form and we will confirm the arrangements in the quotation.
What documents do you provide?
Invoices are issued with GST. Company registration details are on the Company Profile page; additional documents are available on verified request. Other documents can be requested when you ask for a quote.
What payment terms do you offer?
Payment terms are confirmed in the quotation or order confirmation. Payment details are shared only on official invoices or verified request.
How can I become a supplier to Harvesta?
Complete the Vendor / Supplier Registration form.
I have a query about an invoice. Who do I contact?
Use the Accounts Query form on the Payments & Accounts page.